Automated qualification helps only if a person acts on the result.
Tell us where your enquiries come from today, and a real person from our team will show you how they would flow through.
Ask us on WhatsAppRunning a Meta or Instagram ad for a clinic is the easy part. The harder part is what happens afterwards. An enquiry arrives on WhatsApp in the evening, or a lead form is filled at midnight, and the front desk sees it the next morning among forty other threads. The patient who was comparing two clinics has by then heard from one of them.
This post covers what a clinic needs between an ad click and a booked appointment, and which steps CuraVerto handles. It does not quote conversion rates, because those depend on your specialty, your city and your creative.
Most ad-driven leads are lost in four places, none of them the ad.
Ad enquiries reach a clinic two ways, and CuraVerto captures both.
The AI Lead Inbox replies straight away and scores the lead from intent and readiness.
The reply does not wait for a staff member, so an enquiry at 9 PM gets an answer at 9 PM. Staff then open a prioritised list with a summary of each conversation.
A ready lead becomes a booked appointment and a patient record from the same thread.
Returning patients are recognised as patients, not treated as new leads. For the limits of the automated booking conversation, see the booking bot post below.
Warm and cold leads that do not book get an automated follow-up on a schedule.
A clinic that builds its own triggers uses those instead. A lead that re-engages stops receiving the drip, so a patient who has already replied is not nagged.
Leads are grouped by ad creative or channel and followed through to consultations, procedures and paid invoices.
Five things to settle before the first rupee of ad spend.
Lead Management is available on every plan, starting at ₹25,000 per year excluding GST, with no per-lead or per-agent charge.
Yes, through two routes. When a patient messages your WhatsApp number from a Click-to-WhatsApp ad, CuraVerto stores the ad referral details, such as platform, ad identifier and headline, on the lead. Separately, CuraVerto receives Meta lead form submissions through a webhook and creates a lead record marked as coming from Meta ads.
It replies to WhatsApp enquiries immediately, holds a conversation about the patient's question, and scores the lead Hot, Warm or Nurture based on intent and readiness. Staff then work a prioritised pipeline with a summary of each conversation instead of scrolling through raw chats.
In CuraVerto, Lead Management, including the AI Lead Inbox, Lead Pipeline, automations and attribution, is available on every plan, starting at ₹25,000 per year (CMS) excluding GST, with no per-lead or per-agent charge.
Warm and cold leads that go quiet receive automated follow-up messages on a schedule, and a clinic can configure its own triggers. If the patient re-engages, the drip stops, so someone who has already replied does not keep receiving automated messages.
CuraVerto's attribution view groups leads by ad creative or channel and follows them through consultations, procedures and paid invoices. It works from the referral data captured when the lead arrived, so it covers leads that came in with that data attached and needs enough volume in a period to be meaningful.
CuraVerto qualifies WhatsApp enquiries instantly, tracks leads through to a booked appointment and shows which channel produced patients, on every plan, starting at ₹25,000 per year excluding GST.
Prefer not to use WhatsApp? Leave your number and we will call.