The board reports state and nothing more. A person decides.
Ask us about Horizon and reminders, and a real person from our team will answer, including the current status of each WhatsApp template.
Ask us on WhatsAppA patient who does not come back for the second dose, the next antenatal visit or the six-month dental check is rarely a patient who decided to skip it. More often the due date existed in one place and no one was looking at that place on the day it mattered. A due-date board puts every upcoming date, from every part of the clinic, on one screen that someone checks.
Horizon is a read-only feed of due-dated items that the signed-in user is allowed to see.
Each card shows what is due, when, how many days away or overdue it is, and whether anyone has already been told. Where a patient has a phone number, the card gives a call link and a WhatsApp link.
Horizon draws from specific sources. It is not every follow-up date a doctor writes on a prescription.
Which of these a user sees depends on their role and on the modules the clinic has.
The board and automatic sending are two features with different plan checks.
In practice, the settings that control what gets sent are configured through the board, which is on ART and HMS only, so a clinic should plan around ART or HMS for the whole workflow. Automatic sending is off until an admin or owner enables a source and turns on sending for it. Out of the box nothing is sent after a date has passed; overdue items are worked from the board by a person unless the clinic adds a negative offset.
Six guardrails apply before any automatic reminder goes out.
A board makes due dates visible; it cannot make a patient come.
For paediatric vaccination, see the vaccination tracking post below. The WhatsApp rates post explains how utility reminders are metered from the wallet.
Horizon is a read-only due-date board that lists upcoming and overdue items such as vaccinations, antenatal visits, dental recalls, instalments and, for IVF clinics, storage renewals. Items are banded into overdue, 0 to 30, 31 to 60 and 61 to 90 days, and cards give call and WhatsApp links where a phone number exists.
CuraVerto's Horizon board is available on the ART plan at ₹50,000 per year and on HMS. It is not on CMS: the server refuses board requests from CMS clinics, not just the menu.
It is a separate feature with its own plan check. Because the settings are configured through the board, which is on ART and HMS only, clinics should plan around ART or HMS for the whole workflow. Automatic sending is off until an admin or owner enables it for each source.
When sending is enabled for a source, reminders follow a ladder of days before the due date, 90, 30, 7 and 0 by default. Nothing is sent between 21:00 and 08:00 clinic time, patients without WhatsApp reminder consent are skipped, and each patient gets one message per run.
No. Horizon draws from specific sources: vaccinations, antenatal visits, dental recalls, instalments, IVF storage renewals, and clinic-side items such as licence and registration renewals. A free-text follow-up date on a prescription is not one of those sources today.
CuraVerto's Horizon board gathers vaccination, antenatal, dental recall and instalment due dates into one view. The board is part of the ART plan at ₹50,000 per year (and HMS), and automatic WhatsApp sending is configured from it once your templates are approved.
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