Nobody's medical history gets mixed together.
Ask us how Family Profiles would work for the households your clinic sees.
Ask us on WhatsAppMost clinic booking systems assume one phone number belongs to one patient. In an Indian household, that assumption breaks constantly. Family Profiles is CuraVerto's answer to that specific, everyday problem, and it's included on every plan, not sold as an upsell.
A shared number leaves the clinic guessing who today's appointment is actually for.
Several individual patient records link to one shared WhatsApp number, and everything clinical stays separate.
| Shared across the family | Separate per family member |
|---|---|
| WhatsApp number and message thread | EMR history, diagnoses and clinical notes |
| Contact and address details | Prescriptions and digital Rx per visit |
| Family grouping in the clinic record | Appointment and visit history |
| Booking bot conversation | Allergies, vitals and the invoice for that visit |
The visit note and the invoice land on the child's own record, not on the phone number or the adult typing.
The invoice for that visit is generated under the child's record with correct GST treatment, the same as it would be for a patient who booked individually. (Names in the example are illustrative only, not a real patient record.)
It solves a booking-and-records problem that shows up anywhere a household shares a phone.
Family Profiles is included on every plan, with no paid add-on and no per-member fee.
The message rate is the same whether the message goes to an individual patient or a family number. Chat with the patient inside the 24-hour WhatsApp service window is not charged by CuraVerto.
A family profile links several patient records to one shared point of contact, usually one WhatsApp number, so a clinic can message and book for a whole household without treating them as a single patient. In CuraVerto, the WhatsApp number and the family grouping are shared; the medical record underneath each member is not. Each person keeps their own EMR entry, prescriptions, appointment history and invoices.
Yes. When a saved family number messages CuraVerto's WhatsApp booking bot to book an appointment, the bot asks who the appointment is for and lists the family members already linked to that number, with an option to add someone new. Whichever member is selected, the booking is recorded against that person's own record, not against the phone number generically.
Each family member gets a separate EMR record. History, prescriptions, allergies, vitals, appointment records and invoices are all per-person. What is shared is the WhatsApp number and thread the family uses to communicate with the clinic, plus the family grouping itself, so reminders and confirmations reach the right phone without merging anyone's clinical history.
Family Profiles is included on every CuraVerto plan, with CMS at ₹25,000/year (unlimited doctors, 1 branch), alongside core EMR, appointments and scheduling, digital Rx over WhatsApp, the WhatsApp booking bot and GST billing. There is no separate module fee for Family Profiles and no per-member charge to add someone to a family.
No. It is most obviously useful wherever a child or an elderly family member doesn't carry their own phone, so pediatric-leaning general practice benefits directly. But it applies equally to any general practice or family clinic where multiple generations of one household attend the same clinic and share one WhatsApp number, and to dental clinics where a parent books routine visits for the whole family in one thread.
With CuraVerto: No. There is no per-member fee for linking additional family members to a WhatsApp number. WhatsApp messaging itself is metered separately, at ₹0.15 per utility template message (reminders, confirmations, digital Rx) from the clinic's prepaid wallet, and that rate is per message actually sent, not per family member added. A patient's chat inside the 24-hour WhatsApp service window is not charged by CuraVerto either way.
Family Profiles is included on every CuraVerto plan, with CMS at ₹25,000/year, no extra module fee and no per-member charge. Compare what's included on each plan before you decide.
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