The clinic moves over fully only once it is ready.
Tell us the system you are moving from and a real person from our team will answer on timeline before you sign anything.
Ask us on WhatsAppA clinic switching software is not setting up an empty account. It is moving years of patient records, prescriptions, lab results, and billing history out of one system and into another, while continuing to see patients every day in between.
The data already exists, and the current vendor decides how hard it is to get out.
CuraVerto's own comparison page for Practo Ray states the position plainly: on Practo, patient records, contact details, and consultation history live on Practo's platform, and if a clinic stops subscribing, accessing or exporting that data is restricted. CuraVerto's comparison page for MocDoc lists "data export on cancellation" as a feature row and marks MocDoc's answer not specified, because MocDoc's own public pricing and feature pages do not address it. CuraVerto, on both of those same comparison pages, publishes the opposite answer: a full export of clinic data (structured tables, original files and rendered PDFs), available any time, at no fee.
Three questions, answered in writing before you sign.
New bookings the same day; the complete historical migration within 5 working days, whichever system you leave.
| Source system | Deployment type | Full migration time | What moves |
|---|---|---|---|
| Practo Ray | Cloud / SaaS | 5 working days | Patient list, appointment history, basic clinical records |
| Clinicea | Cloud / SaaS | 5 working days | Patient master, appointment history, prescription records, billing history |
| Sparta HMS | Cloud-based, per its site | 5 working days | Patients, appointment history, prescriptions, billing records, lab results |
Moving off Sparta HMS starts with an export from Sparta, which the clinic should request in writing, and CuraVerto's onboarding team maps and imports it as part of the same 5-working-day commitment.
The same broad categories across every source system CuraVerto documents.
CuraVerto preserves a clinic's existing WhatsApp booking number wherever the source vendor's number can be ported, so patients do not have to learn a new number.
Ask three things in writing before signing: what format the data leaves in if the clinic cancels (CSV, PDF, a raw database dump, or nothing at all), whether historical clinical records — prescriptions, lab results, billing history — export in full with original dates intact, and whether that export carries a fee. A vendor that will not answer this before a contract is signed is unlikely to answer faster after years of patient data are already inside its system.
It depends entirely on the vendor. CuraVerto's own published comparison of Practo Ray states that on Practo, if a clinic stops subscribing, accessing or exporting that data is restricted. CuraVerto's comparison of MocDoc marks MocDoc's data-export-on-cancellation policy as not specified. CuraVerto, by contrast, provides a full export of clinic data (structured tables, original files and rendered PDFs), available any time, at no fee.
Yes. CuraVerto states this directly on its pricing page: "Full setup and data migration from your existing system are included at no extra cost, and your clinic is live within 5 working days." CuraVerto does not charge a separate migration fee on top of the subscription.
The same for every source system: CuraVerto's onboarding team completes the full migration, including historical records, within 5 working days — whether the clinic is moving from a cloud system like Practo Ray or Clinicea, or taking an export out of a system like Sparta HMS.
There does not have to be. CuraVerto lets the old and new systems run in parallel during a migration, so reception keeps booking and doctors keep seeing patients on the existing system while records are imported, with no forced cutover date. The clinic moves over fully only once it is ready.
CuraVerto includes setup and data migration in every subscription at no extra cost, live within 5 working days. See CuraVerto's published pricing, or email CuraVerto's team the system the clinic is moving from for a straight answer on timeline before signing anything.
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