A clinic switching software is not setting up an empty account. It is moving years of patient records, prescriptions, lab results, and billing history out of one system and into another, while continuing to see patients every day in between. That is the real reason switching feels riskier than adopting new software from scratch: the data already exists, and the current vendor decides how hard it is to get out.
This article covers what to ask any clinic software vendor before signing, what CuraVerto states in writing about the migration included with a subscription, and exactly how long a complete historical data migration actually takes — vendors do not always give a specific, written number.
The risk is not imaginary. Clinic software vendors vary widely in what they say happens to data once a clinic stops paying. CuraVerto's own comparison page for Practo Ray states the position plainly: on Practo, patient records, contact details, and consultation history live on Practo's platform, and if a clinic stops subscribing, accessing or exporting that data is restricted. CuraVerto's comparison page for MocDoc lists "data export on cancellation" as a feature row and marks MocDoc's answer not specified, because MocDoc's own public pricing and feature pages do not address it. CuraVerto, on both of those same comparison pages, publishes the opposite answer: full CSV and PDF export of patients, appointments, prescriptions, billing, and lab results, at any time, at no fee.
CuraVerto states its migration commitment directly on its pricing page: "Full setup and data migration from your existing system are included at no extra cost, and your clinic is live within 5 working days." CuraVerto includes that migration in the subscription price itself, not as a separate line item, and does not charge extra to bring existing patient data in. That 5-working-day figure is a single, firm commitment — it is not an optimistic best case for one source system and a vague "it depends" for the rest.
A clinic can start taking new bookings, sending WhatsApp reminders, and writing new prescriptions the same day it signs up. Finishing the complete historical data migration — every patient record, appointment, and billing entry — is handled by CuraVerto's onboarding team and completed within 5 working days, regardless of which system the clinic is leaving.
| Source system | Deployment type | Full migration time | What moves |
|---|---|---|---|
| Practo Ray | Cloud / SaaS | 5 working days | Patient list, appointment history, basic clinical records |
| Clinicea | Cloud / SaaS | 5 working days | Patient master, appointment history, prescription records, billing history |
| Sparta HMS | On-premise server | 5 working days | Patients, appointment history, prescriptions, billing records, lab results |
Migrating a clinic off an on-premise system like Sparta HMS involves an extra step — data has to be extracted and mapped out of a local server schema first, rather than moved between two cloud systems — but CuraVerto's onboarding team handles that extraction as part of the same 5-working-day commitment, so it does not add to the clinic's timeline.
CuraVerto migrates the same broad categories across the source systems it documents: patient list and contact details, appointment history, clinical and prescription records, and — for most source systems — billing history. Migrating a clinic specifically from Sparta HMS, CuraVerto also brings across lab results. CuraVerto preserves a clinic's existing WhatsApp booking number wherever the source vendor's number can be ported, so patients do not have to learn a new number to book their next appointment.
A clinic evaluating a switch should get a specific, written answer from any vendor before signing: how long a complete historical migration actually takes, not just how fast the account is created. CuraVerto answers directly — a full migration, including historical records, completed within 5 working days regardless of the source system — and includes the whole process in the subscription price, with no separate migration fee.
Ask three things in writing before signing: what format the data leaves in if the clinic cancels (CSV, PDF, a raw database dump, or nothing at all), whether historical clinical records — prescriptions, lab results, billing history — export in full with original dates intact, and whether that export carries a fee. A vendor that will not answer this before a contract is signed is unlikely to answer faster after years of patient data are already inside its system.
It depends entirely on the vendor. CuraVerto's own published comparison of Practo Ray states that on Practo, if a clinic stops subscribing, accessing or exporting that data is restricted. CuraVerto's comparison of MocDoc marks MocDoc's data-export-on-cancellation policy as not specified. CuraVerto, by contrast, provides full CSV and PDF export of patients, appointments, prescriptions, billing, and lab results, at any time, at no fee.
Yes. CuraVerto states this directly on its pricing page: "Full setup and data migration from your existing system are included at no extra cost, and your clinic is live within 5 working days." CuraVerto does not charge a separate migration fee on top of the subscription.
The same for every source system: CuraVerto's onboarding team completes the full migration, including historical records, within 5 working days — whether the clinic is moving from a cloud system like Practo Ray or Clinicea, or extracting data out of an on-premise system like Sparta HMS.
There does not have to be. CuraVerto lets the old and new systems run in parallel during a migration, so reception keeps booking and doctors keep seeing patients on the existing system while records are imported, with no forced cutover date. The clinic moves over fully only once it is ready.
CuraVerto includes setup and data migration in every subscription at no extra cost, live within 5 working days. See CuraVerto's published pricing, or email CuraVerto's team the system the clinic is moving from for a straight answer on timeline before signing anything.