Security & Compliance

Procedure and OT Consent on WhatsApp: What a Defensible Record Contains, and How CuraVerto Handles It

Anexshe Revedha·Cofounder & COO, CuraVerto·26 September 2026·Updated 28 October 2026·7 min read
The 60-second version

Consent you can show afterwards, not just a signed sheet

Read at home. Sign in the clinic.
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2
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Plain words, one picture.
  • Read at homeThe patient reads the wording from a WhatsApp link and may pre-sign.
  • Sign in the clinicThe signature that counts is the one given in the clinic with a witness.
  • The wording is storedCuraVerto stores the wording the patient was shown.
  • History is insert-onlyA change or withdrawal is a new row, not an edit.

CuraVerto does not make a consent legally sufficient. That is a question for your counsel.

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72 hoursThe consent link expires after 72 hours.
₹10,000 per bed per yearHMS plan capability, per sanctioned bed, excluding GST, switched on by clinic settings.
Want the detail? Read the full guide (7 min) ↓

The usual failure in procedure consent is not the absence of a form. It is a form that cannot answer questions afterwards. Which wording did the patient actually see, and who signed and who witnessed?

This post is a practical description, not legal advice. Whether a particular consent process is sufficient for a particular procedure is a question for your counsel and, for hospital settings, your accreditation body. What follows is what a well-built record contains, and how CuraVerto's OT consent flow behaves today.

A good record shows what the patient saw, who signed, who witnessed, when, and by which route.

  1. 1The exact wording shownThe text itself, as it stood when the patient read it. Earlier records still show what the earlier version said.
  2. 2Who is consented, for whatThe patient, the procedure and the planned time. Surgical and anaesthesia consent are recorded separately.
  3. 3Who signed, in what capacityThe patient, or a guardian. A guardian's name and relationship belong on the record.
  4. 4A witness who is not the signerSomeone other than the person signing, identified by name, ideally signing as well.
  5. 5When, and by which routeA date and time, and whether it was signed in the clinic or through a link. Two routes are not the same evidence.
  6. 6A history that cannot be rewrittenChanges and withdrawals are new entries rather than edits, plus an audit trail of who did what.

The patient can read at home, but the signature that counts is the one given in the clinic with a witness.

Two consents for a booked operation
  • Surgical consent
  • Anaesthesia consent
  1. 1Link sent on WhatsAppSent from the OT case using an approved message template. With no WhatsApp number on file, the send is refused and staff are told to copy the link.
  2. 2Tied to one patientThe link is signed, tied to one clinic, one case and one patient, and expires after 72 hours.
  3. 3The patient reads firstThe page shows the clinic, the procedure, its planned time and both wordings. The patient ticks "I have read this" before the signing area appears.
  4. 4Pre-sign, as self or guardianA guardian's name and relationship are required. The signature is drawn on screen.
  5. 5Told to sign againThe page says this does not replace signing in the clinic with a witness on the day.

The OT consent link belongs to CuraVerto's IPD operation theatre module, which is part of the HMS plan and is switched on clinic by clinic.

What the system enforces underneath

The link is a courtesy to the patient, not a shortcut for the clinic.

Link pre-signature
  • Pre-signs each consent only once, so a link cannot be replayed
  • Does not satisfy the gate that lets the case proceed to theatre
  • Cannot overwrite a consent already signed in the clinic
In-clinic consent
  • Records the signer, the witness by name and a witness signature
  • Refuses a witness who is the same person as the signer
  • Only the witnessed in-clinic consent satisfies the gate

If the clinic edits the wording between the patient loading the page and pressing submit, the submission is refused and the patient is asked to reload and read it again. A suspended clinic's links stop working, and a case that is no longer booked or ready stops accepting them. The public link route logs no token, phone number or signature.

What this does not claim

CuraVerto records what was shown, who signed and when. It does not make a consent legally sufficient.

For the treating team and counsel
The consent wording is the clinic's own text, and its adequacy for a specific procedure, patient and jurisdiction is a matter for the treating team and counsel. A digital signature drawn on a phone is a record of an act, and how a court or a regulator weighs it depends on the case.

CuraVerto separates consent into distinct records rather than one blanket.

  1. STEP 1
    Appointment links
    Signed tokens sent on WhatsApp with a 24 hour expiry, completed once, with the confirmation stored as a new record.
  2. STEP 2
    Data-use consent
    Reminders and broadcasts are recorded per purpose, and withdrawing any of them is a new entry, not an edit.
  3. STEP 3
    IVF consent
    Has its own patient page and follows the clinic's ART documentation.
  4. STEP 4
    Insert-only
    A withdrawal or a change is a new row that points at the old one.
Related reading

Frequently asked questions

Consent you can show afterwards, not just a signed sheet

CuraVerto stores the wording shown, the signer, the guardian details and the in-clinic witness for operation theatre consents, with an insert-only history. The OT module is part of the HMS plan at ₹10,000 per sanctioned bed per year excluding GST.

See CuraVerto pricing →Check your clinic's DPDP readiness freeChat on WhatsApp

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